Areas of Expertise

Designing and deploying AI solutions in complex humanitarian environments, including NLP systems, computer vision applications, and AI-powered decision support tools. Led the DigitalAAP project selected for the UN Global Pulse Accelerator.

Building predictive models for refugee resettlement matching, protection risk assessment, and resource allocation optimization. Applying ML techniques to improve outcomes for 700,000+ refugees.

Leading enterprise-wide digital transformation programs across UN agencies. Managed a $2.5M digital transformation initiative achieving 83% efficiency gains at UNHCR Jordan.

Establishing cybersecurity governance frameworks, conducting penetration testing, and designing regional cybersecurity workshops. Built UNHCR Jordan's first comprehensive cybersecurity framework.

Managing large-scale data operations, building dashboards, and enabling data-informed decision-making across humanitarian operations. Leading a 12-person Data Analysis Group.

Bridging technical innovation with real-world humanitarian needs in resource-constrained environments. 11 emergency deployments across Syria, Bangladesh, Yemen, DRC, Ethiopia, and South Sudan.

Designing cloud-based solutions on Microsoft Azure and AWS for humanitarian applications. Azure Solutions Architect Expert certified. Secured partnerships with Microsoft and AWS generating over $1M in refugee-centric project funding.

Implementing LLM-based applications including Retrieval-Augmented Generation (RAG) systems, multi-agent AI architectures, and the ADP portal for automatic chart analysis at UNESCWA.