Career Journey Across the United Nations and Public Sector
Over 20 years of progressive leadership in AI, data, cybersecurity, and digital transformation — from public health data management in Pakistan to AI governance and LLM applications at the United Nations.
AI and Digital Transformation Specialist
UNESCWA
2024 – Present·Beirut, Lebanon
- ·Leading AI, LLM, and digital transformation initiatives for economic and social development across the Arab region.
- ·Driving AI governance frameworks and agentic AI applications for institutional modernisation.
Head of Data Analysis Group
UNHCR Jordan
2018 – 2024·Amman, Jordan
- ·Led a $2.5M digital transformation programme achieving 83% reduction in registration service time.
- ·Developed UNHCR's first global IVR appointment system serving 700,000+ refugees.
- ·Built Digital AAP, selected for the UN Global Pulse Accelerator.
- ·Led data integrity analysis identifying 63,000 missing contacts.
Global Information Management Officer
UNHCR HQ
2015 – 2018·Geneva, Switzerland
- ·Supported global data strategy, systems standardisation, and operational reporting across UNHCR field operations.
- ·Contributed to enterprise data platform design and information management governance.
Senior Information Management Officer
UNICEF Kenya
2014 – 2015·Nairobi, Kenya
- ·Led information management and data systems for programme delivery across education, health, and child protection.
Information Management Officer
UNICEF South Sudan
2013·Juba, South Sudan
- ·Managed information systems during active humanitarian emergency operations.
Information Management Officer
UNOCHA
2012·Islamabad, Pakistan
- ·Supported humanitarian coordination and information management for disaster response operations.
Chief Technology Officer
CIDA Pakistan
2006 – 2011·Islamabad, Pakistan
- ·Led technology strategy, digital infrastructure, and enterprise systems delivery for development programmes.
Head of Data Management
Aga Khan University Hospital
2005 – 2006·Islamabad, Pakistan
- ·Managed data systems and analytics infrastructure for clinical and operational decision-making.