For journalists and event organizers
Press and Speaker Kit
Everything needed to introduce, quote, or book Shahzad Asghar: approved bios in three lengths, a downloadable headshot, speaking topics, and verified impact metrics. Text and photo may be used with attribution.
Fact sheet
- Name
- Shahzad Asghar
- Title
- Head of Data and Digital Solutions, UN-ESCWA (since 2024)
- Location
- Beirut, Lebanon
- Previous
- Head of Data Analysis Group, UNHCR Jordan (2018-2024)
- Known for
- Last-Mile AI Framework; UNHCR's first global IVR system (700,000+ refugees)
Approved bios
One-liner (25 words)
Shahzad Asghar is Head of Data and Digital Solutions at UNESCWA (United Nations), known for deploying AI systems that served 700,000+ refugees across five countries.
Short bio (60 words)
Shahzad Asghar is Head of Data and Digital Solutions at UNESCWA, the UN Economic and Social Commission for Western Asia. Over 20 years across UNESCWA, UNHCR, UNICEF, UNOCHA, and CIDA, he has built AI and data systems for humanitarian operations, including UNHCR's first global IVR appointment system, which served 700,000+ refugees. He created the Last-Mile AI Framework.
Full bio (170 words)
Shahzad Asghar is Head of Data and Digital Solutions at UNESCWA, the United Nations Economic and Social Commission for Western Asia in Beirut, a role he has held since 2024. He leads teams across data engineering, web delivery, infrastructure, and cybersecurity, with a focus on AI governance and practical AI adoption in regulated institutional environments. Before UNESCWA, he led the Data Analysis Group at UNHCR Jordan from 2018 to 2024, where he built UNHCR's first global IVR appointment system, serving 700,000+ refugees, cut registration service time by 83 percent, and recovered 63,000 missing refugee contacts through data integrity analysis. His solutions were replicated across five country operations. His platform DigitalAAP, an AI-driven refugee feedback system, was selected for the UN Global Pulse Accelerator. Earlier roles span UNICEF in South Sudan and Kenya, UNOCHA in Pakistan, and CIDA. He created the Last-Mile AI Framework, a delivery approach for building AI that works where infrastructure fails, and teaches free public courses on agentic AI and large language models.
Verified impact metrics
700,000+
refugees served through UNHCR's first global IVR appointment system (UNHCR Jordan, 2018-2024)
83%
reduction in refugee registration service time
63,000
missing refugee contacts recovered through data integrity analysis
90%
reduction in school enrollment delays
5 countries
solutions replicated: Egypt, Iraq, Syria, Iran, Ethiopia
UN Global Pulse
DigitalAAP selected for the Accelerator programme, third cohort
Speaking topics
Last-Mile AI: building AI where infrastructure fails
Why most AI failures in the field are not model failures, and how to design for low connectivity, many languages, and high stakes.
Agentic AI in regulated UN workflows
What it takes to run autonomous AI agents inside institutions where accountability is not optional, with deployed examples.
AI governance inside the United Nations system
How AI governance actually operates across UN agencies, from policy to human-in-the-loop safeguards in production systems.
Data systems for refugee operations
Lessons from 700,000+ refugees served: voice-first services, data integrity at scale, and technology for low-literacy users.
Selected past venues
- UN 2.0 Events — presented applied AI projects to 300+ senior officials from 36 UN agencies
- UNHCR Innovation Forums — regular presenter on practical AI implementation in refugee operations
- Regional cybersecurity workshops — designed and delivered institutional training across the MENA region
Book a talk or request a quote
Email with your event date, audience, and topic, or your story angle and deadline. Replies within two working days.
